15 years experience at implementing everything from a simple voicemail, to a full-blown multi-channel contact center for up to 250 agents.

I offer my customer orientated experience in guiding the process of implementing and rolling out new contact center solutions.

Customer experience comes first, together with efficient resource dedication, to ensure a smooth and seamless experience for users and managers.

I help design your ideal contact center, architecting the integration of all the different components.